Success Story, June 2023
Cynthia Englert, Supervisor for Medical Stop Loss Program Administration, IOA Re, LLC
About Cynthia: Cynthia Englert of Lansdale, PA, is a Supervisor for the MSL Program Administration at IOA Re, LLC, a professional reinsurance underwriting manager. She obtained dual degrees with honors from Northern Arizona University in Psychology and Criminal Justice. She absolutely loves plants and knows the scientific names for most all indoor and outdoor varieties. She especially loves looking for plants when she is out and about! She uses her skills in law enforcement, sales, administration, and problem solving to create a career that suits her well.
Cynthia started with IOA, Re in May of 2018. She was hired as a Premium Billing Administrator. After 18 months, she was promoted to her current position as a Supervisor for the MSL Program Administration and loves the problem-solving aspect of her job. She uses investigative processes to find out the “what and where” when tracing a problem. She supervises a team of premium billing administrators and is responsible for maintaining departmental workflow and training to increase productivity and efficiency. She uses her positive attitude to encourage others to work hard and succeed. She truly enjoys her job, and her dedication is driven by her boss, her team and her company.
Cynthia’s experience with The Job Exchange: Cynthia met Lori through a community connection. Over time Cynthia and Lori got to know each other, and when Cynthia had decided to leave her employer at the time, she worked with Lori to revamp her resume. Lori sent her articles and advised her on possibilities in that job market. After discussing Cynthia’s needs, she was placed as a direct hire in May of 2018 as a Premium Billing Administrator at IOA Re.
Cynthia notes that she felt Lori genuinely wanted to find the right fit for both her and the employer. Cynthia was kept in the loop throughout the entire process and feels The Job Exchange excels at transparent communication.
Cynthia’s Advice for Job Seekers: The most important thing a job seeker can do is demonstrate a willingness to learn. It is in that learning that employees can gain critical thinking skills which will help them grow in their position. In the current job market, Cynthia advises candidates to apply for a job even if you don’t think you are qualified. She says that people shouldn’t self-disqualify. She says to trust yourself and go for it!
About IOA Re, LLC: IOA Re, LLC has operated in the insurance/reinsurance marketplace as a Managing General Underwriter since the late 1940s. Throughout this time, our organization has seen many market cycles and has continued to stay focused on our “Mission” to be the recognized leader in the reinsurance industry for creative, innovative and profitable underwriting and services to our clients, while challenging ourselves to meet the highest standards of integrity, quality, professionalism and performance. We provide an environment for our employees which fosters and rewards creativity, growth and achievement.
Cynthia’s Favorite Quote
“Why not go out on a limb, that is where the fruit is.”